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SecuRemote Installation Documentation

Note on Cable or DSL:  If you have a Cable or DSL connection to the Internet please review the Cable or DSL Installation Instructions before proceeding.

	Click on Yes to continue.
	If you are using a regular dial-up modem that is not Cable or DSL, choose "Install on dialup adapters only". Otherwise, refer to the Cable or DSL installation information. Click on Next to continue.
	Select Yes, I want to restart my computer now. Click on Finish and the computer will be restarted.
	Once your computer reboots, you will see this window. You may need to wait up to 20 minutes for this window to appear. Please ensure that you are connected to the Internet before clicking on the Update Now button.
	Select OK.
	In the new window, click the down arrow in the "Scheme:" drop-down list box and select "User name and Password".
	Type your logon ID given to you by your Access Coordinator into the "User name:" field and click OK.
	In the new window, enter your logon ID into the "User name:" field if it is not there and your password into the "Password:" field and then click on Update. If you get an error, please contact the Call Center (below) for assistance.
	A new window will display indicating that you have been authenticated. You may either click on OK to close the window or wait a few seconds for it to disappear. The installation process is complete.

Test the Connection

Ensure that you are connected to the Internet and then start your web browser such as Internet Explorer or Netscape. Browse to the address http://www.eushc.org/.  The page should display without an error.  If you get an error, please contact the Call Center (below) for assistance.  

You will not need to load a web browser every time to log into SecuRemote. Simply start the application you wish, such as IDX or GroupWise. SecuRemote may prompt you for your logon ID and password if you have not already authenticated yourself. 

Time-out Information

SecuRemote has two time-out features. The first is an inactivity time-out of one hour. If the workstation does not communicate to the Emory Healthcare network within any one hour period, the next communication will prompt an authentication window. The second is an 8 hour time-out, inactive or not.  This is to help prevent unauthorized access to the Emory Healthcare network.

Contact Information

Please call the Emory Healthcare Call Center at (404) 778-HELP if you need assistance.